MSNBC Completely Misunderstands Twitter Job Search


MSNBC recently published an article entitled “Social Networking seldom gets new grads hired.” The article tries to argue that social media is not an effective way to land a job, but instead, only proves that many students simply aren’t taking advantage of the tools.  The article goes on to misunderstand how social media fits into the job search.

The article itself is actually very interesting and raises some important points but is ultimately ill-researched and draws false conclusions. I enjoyed the article, so I tried to comment with some counter research, but my comment was denied,which prompted me to write this post.

The Article uses unrelated research to support it’s claim

The article implies that social media is ineffective for recent college grads, by using anecdotal cases of a few well-connected, students who landed a job through traditional means, and statistics taken  out of context, as it main points of reference. The bread and butter of her argument quotes a study that demonstrated last year only one percent of new hires were found through social media.

Her evidence does not prove the most important point in question: Is social media an effective vehicle to land a job? It simply proves that the majority of candidates are still using traditional techniques

Who wouldn’t expect this? Social media as a job search tool has been around for a couple of years. Of course most hires are found through traditional means.

Research shows social media is an increasingly effective tool to land a job

If the article took the time to fully research the matter, it would be clear that even though many candidates aren’t utilizing the tools in  an effective way, social media is a very powerful tool to get hired.

According to recent in depth U.S study by Cross Tab Marketing:

  • 75% of HR departments are now required to research candidates online.
  • 70% of U.S recruiters and HR professionals say they have rejected candidates based on information they found online.
  • 85% say that positive online reputation influences their hiring decisions at least to some extent. Nearly half say that a strong online reputation influences their decisions to a great extent.

In-depth 2008/2009 studies from Career Builder and Execunet report very similar findings. I have the links below, including an interesting article Mashable wrote on the Career Builder study last year.


Conclusion: How social media helps

The MSNBC article simply found that social media job search techniques  are not yet mainstream practice and inaccurately concluded the methods themselves are not effective. The author did not bother to explore how social media actually complements the very techniques she champions to find a job.

Here’s what we know as fact:

  • Employers will Google candidates and research them online
  • They will make hiring decisions based on positive content

The article correctly pinpoints the key ingredients to getting hired:

  • Networking
  • Knowledge of company and industry trends
  • Strong First Impression

What the author fails to understand is that for many grads, social media is the easiest way to accomplish these paramounts. Most grads don’t have many contacts in their dream companies. By creating positive content and making sure it shows up at the top of Google, grads are ensuring they make a good first impression. By participating in industry forums and groups, commenting on articles, and sharing industry trends, they are networking. By plugging into RSS feeds, posting content and joining groups they are keeping up to date and preparing themselves for the work place.  They are meeting (and impressing) industry peers they would not have met otherwise and getting their foot in the door.

Research only indicates that this method of networking will only grow.

15 Comments

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  1. 2
    Trace Cohen

    That is a horrible article, can't believe someone got paid to write that. My comment made it through 🙂

  2. 4
    jamienachtfarrell

    Great case made by you; nothing to add except my agreement. I am, however, a bit disconcerted that MSNBC would waste time using anecdotal evidence. I almost wish there was some 'law' that if data is available; it must be used. I think it would help keep things more factual (as you did) and less opinionated.

  3. 6
    Vincent

    Sometimes reporters try to cover the lack of a story by conjuring false insights and feigning disappointment and shock at less than perfect results. I wouldn't take the article seriously. I agree with you that social media is still very new. The traditional methods are still effective because they have been around long enough to become “traditional.” It's habit. I think a good grasp of social media and its rules is important.

  4. 7
    Patrick Ambron

    I agree. The author realized social media was a hot topic so wrote a somewhat sensational post. She made a powerful conclusion to grab readers–social media is not effective– even though it was based off loose research. To me, that's just plain unprofessional, but I do understand the motive behind it.

  5. 9
    Patrick Ambron

    I agree. I understand it's an opinion piece, however, the author draws some bold conclusions based off incomplete research. It's worse when there is hard, well-researched data out there that actually proves the opposite point very well. I would have been less upset if they didn't censor my comment.

  6. 11
    Patrick Ambron

    I agree. The author realized social media was a hot topic so wrote a somewhat sensational post. She made a powerful conclusion to grab readers–social media is not effective– even though it was based off loose research. To me, that's just plain unprofessional, but I do understand the motive behind it.

  7. 13
    Patrick Ambron

    I agree. I understand it's an opinion piece, however, the author draws some bold conclusions based off incomplete research. It's worse when there is hard, well-researched data out there that actually proves the opposite point very well. I would have been less upset if they didn't censor my comment.

  8. 15
    EnfieldGreene

    Interesting and I agree with you. We are basing a book on the premise that social media is indeed a powerful tool in the job hunt – and we back up our research with extensive input from more than 35 Fortune 500 hiring professionals. The Web 2.0 Job Finder will be out in the spring. Thanks for sharing your ideas.

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