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Improve Your Customer Service by Listening to Social Media and Analytics Tools
For small businesses, this increased expectation from our online properties means having to be more vigilant about customers feedback. Fortunately there are more ways to help businesses be more responsive without being overwhelmed.
Develop Your Personal Brand through Blogging – Use Stats to Guide What You Write
Most blogging software platforms give you some feedback about your users. You’ll get stats about how many people visited your blog, your top posts, referring sites, and the search terms people use to get to the site. Follow them to discover the topics you should write on and develop your personal brand through blogging.