How to Contact Google and Remove Inaccurate Search Results

Managing your online reputation often involves tackling inaccurate or outdated information that appears in search results. 

While Google itself doesn’t create or host the content, it does provide tools and processes to help individuals address issues related to inaccurate search results. 

This guide outlines actionable steps to contact Google and request the removal of content that may be harming your online reputation.

Step 1: Understand Google’s Role

Google serves as a search engine, meaning it indexes and displays content from other websites but doesn’t control or host it. If the information is incorrect or outdated but still exists on the original website, your first step should be contacting the site’s administrator to request updates or removal.

However, Google does provide certain tools to address specific types of content that violate their policies or laws, such as:

  • Outdated personal information.
  • Non-consensual explicit images.
  • Content that could be considered defamatory under local laws.

Step 2: Identify Content That Qualifies for Removal

Before reaching out to Google, determine whether the content in question meets their removal criteria. Examples of qualifying content include:

  • Content containing your personal information, such as phone numbers, email addresses, or financial data.
  • Content exposing you to identity theft or harassment.
  • Sensitive or defamatory content that violates Google’s policies.

For full details on what Google may remove, refer to their search removal policies.

Step 3: Gather Supporting Evidence

Google will require specific details and evidence for your removal request. Prepare the following:

  1. URL(s) of the offending content: Use Google Search to locate the page and copy the URL.
  2. Reason for removal: Clearly explain why the content is inaccurate or violates policies.
  3. Supporting documents: Include legal documents, correspondence, or other proof to back your claim if applicable.

Step 4: Submit Your Request

Google offers different forms for removal requests based on the type of content. Here are the key links:

  • Personal Information: Remove personal info from Google.
  • Defamation or Legal Issues: Submit a legal removal request.
  • Outdated Content: Use the Outdated Content Removal Tool.

Step 5: Monitor the Process

After submitting your request, Google will review it and decide whether the content qualifies for removal. This process can take several days or weeks, depending on the complexity of the case. If successful, the content will no longer appear in Google’s search results, though it may still exist on the original website.

Step 6: Proactively Manage Your Online Reputation

Once inaccurate content is removed, focus on building a positive online presence:

  • Optimize your profiles: Ensure your LinkedIn, personal website, and other platforms reflect your professional achievements and current information.
  • Publish positive content: Share blog posts, media features, and other relevant updates to showcase your expertise.
  • Monitor your name: Use tools like Google Alerts to track when new information about you appears online.

Need Professional Help?

Navigating Google’s removal process can be time-consuming and challenging, especially if you’re dealing with complex cases. At BrandYourself, we specialize in managing and improving online reputations. Our team can handle removal requests for a handful of legal sites, monitor your digital footprint, and help you build a strong, positive presence online.

Schedule a sales consultation today to learn how we can help you take control of your search results and protect your reputation.